At Pure, we offer a wide range of beauty and wellness services, including skin analysis, massages, facials, nail care, waxing, and more. Explore our website for a detailed list of treatments.

Booking with us is simple! You have a few options: 1. Online: Visit our website and click "Book With Us" to schedule, reschedule, or cancel appointments. 2. Call Us: Feel free to call us at 08 8373 6300 for assistance or to book over the phone. 3. Social Media: Find us on Google, Instagram, or Facebook to message us for appointments. We're all about convenience, so choose the method that works best for you, and we'll take care of the rest!

Our operating hours: Mon: By Appointments Only Tue: 9:30 to 5:30 Wed: 9:30 to 5:30 Thu: 9:30 to 7:30 Fri: 9:30 to 5:30 Sat: 9:30 to 5:30 Feel free to leave us a message, and we'll get back to you when we're online.

1. In-Store: - Apple Pay - Google Pay - Major Credit Cards - American Express - Afterpay 2. Online Shop: - Major Credit Cards - American Express - PayPal - Alipay - Afterpay 3. Secure Payment Processing: We prioritize your security and use trusted payment gateways like Stripe and PayPal for secure transactions. 4. Credit and Debit Cards: We welcome all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. 5. Digital Wallets: Enjoy the convenience of Apple Pay and Google Pay for a smooth checkout process. 6. Alternative Payment Methods: For our international customers, we offer support for popular alternatives like Alipay. 7. PayPal: Benefit from the flexibility of PayPal, a well-known and trusted online payment system. 8. Afterpay: Shop now and pay later with Afterpay, dividing your purchase into four interest-free payments. 9. Reliable and Swift Transactions: Stripe and PayPal ensure fast and dependable payment processing, providing a seamless and secure online shopping experience. 10. Automatic Payment Handling: Efficiently manage recurring payments, subscriptions, and one-time purchases through Stripe and PayPal's robust systems.

Yes, we are committed to using eco-friendly and cruelty-free products, including brands like Aveda® and Zoya®. We prioritise the well-being of our clients and the environment.

The Pure Pampering Program is our exclusive loyalty program designed to reward our valued customers. By making bookings and becoming a member (called PUREE) on our website, you earn Pure Perks. The Pure Perks can be redeemed for fantastic benefits, such as every 100 Pure Perks you accumulate can be exchanged for $10, so you can treat them like cash: enjoy a $10 discount on all bookings made through our website, or using it to purchase store products. As you accumulate Pure Perks, you can essentially use them as currency to enhance your Pure experience. Joining our loyalty program and becoming a PUREE in the Pure family is simple. You can sign up on our website or inquire about it during your next visit to Pure. Earn Pure Perks and enjoy exclusive rewards! For more information, please visit https://www.purebeautyspa.com.au/pureperks .

We recommend wearing comfortable clothing, and for some treatments, you may be provided with a robe. You can discuss specific attire requirements with your therapist during the appointment.

Yes, we have parking available for our clients. Please check our Contact Page for parking details.

We provide gift vouchers that can be tailored to your preferences. Whether you prefer vouchers at a specific dollar value or based on particular treatments, we've got you covered. These vouchers are perfect for surprising your loved ones with a special gift. For more information, please visit our Gift Vouchers section on the website. For more information, please visit: https://www.purebeautyspa.com.au/gift-card

You can enjoy a 10% discount on all treatments if you're a full-time student, provided you have a valid student ID card for the current year. Please present your student ID for verification. Please note that this student discount cannot be combined with any other ongoing promotions or offers.

1. We understand that unexpected circumstances may arise. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Online cancellations are accepted up to 48 hours before your appointment, or you can call us at least 24 hours before the scheduled time. 2. For cancellations made less than 24 hours before your appointment, a cancellation fee may apply. 3. No-shows will be charged the full price of the scheduled service. 4. Please note that the deposit is non-refundable if you fail to adhere to this policy more than two times. We appreciate your understanding and cooperation.

1. Arrival Times: - Please arrive at least 15 minutes before your scheduled appointment time to allow for check-in and preparation. - To enjoy the full benefits of your treatment, we recommend arriving 5 minutes early to relax. 2. Courtesy: - As a courtesy to all clients, we aim to complete treatments on time. - Please note that late arrivals may receive a shortened treatment with no adjustment to the service price. - To maintain a serene atmosphere, we kindly request that mobile phones are turned off during treatments. - To ensure a peaceful environment, we kindly ask that you do not bring children to your appointment. Our goal is to provide you with the best spa experience possible, and adhering to these policies helps us ensure efficient scheduling and accommodate all our valued clients. Thank you for your understanding and cooperation.

Pure the Essence of Nature is dedicated to delivering exceptional service, with your individual needs as our top priority. Mutual respect is essential, so we kindly request that you inform us of any emergencies that may prevent your arrival. However, when a customer doesn't show up without prior notice, it disrupts our scheduling and affects other clients' opportunities to book appointments. To address this, we have a no-show policy in place. Deposits for no-shows will not be refunded. Accumulating more than two no-shows may result in a temporary ban from our salon. We appreciate your understanding and cooperation in maintaining a smooth appointment process for all our valued clients.

At Pure - The Essence of Nature, our primary goal is your complete satisfaction with our services. If, by any chance, you encounter an unsatisfactory experience, please let us know within 24 hours of the initial service. We are dedicated to rectifying any issues within 7 days of the initial service, and if the mistake is on our part, we will gladly offer a full redo or a refund. To ensure a fair and equitable service environment for all our clients, we kindly request that clients limit unreasonable redo/refund requests. Excessive requests, totaling more than two, may lead to restricted access to our salon. Our aim is to maintain the highest standards of service and satisfaction for all our valued clients.